$2,000,000
Coverage for bodily injury, property damage, and personal injury.
Triple protectionProtected.
Protected.
Every step of the way.
Confidence before. Protection during. Care after.
Know who is coming
into your home.
Get to know your Housekeeper. If you’d like a meet-and-greet before your first cleaning, simply ask and we’ll arrange it. Otherwise, you’ll receive her personal bio and meet her at your first cleaning.
One Housekeeper. One relationship. A familiar person. A foundation of trust.
Your Housekeeper is carefully screened, with comprehensive background checks and verified experience and references.
Seven checks. One standard.
- National Criminal Records
- County Criminal Search
- SSN Trace
- Sex Offender Registry
- Global Watchlist Records
- Verified Work Experience
- Verified Personal References
Protection while we
care for your home.
While your Housekeeper is cleaning, these layers of protection help safeguard you and your belongings.
$5,000
Coverage for damage to or loss of property or belongings in our care, custody or control, or on which we are performing work.
$5,000
Coverage for theft. Applies in cases of conviction.
Coverage is subject to the applicable policy terms, conditions, limits, and exclusions. Ask your Personal Concierge for details.
Your satisfaction
has the final word.
You should love the results. For regular clients, our Make It Right Guarantee helps make things right.
Make It Right GuaranteeFrom your first regular cleaningA no-cost return
Beginning with your fifth cleaningA cleaning refund
A no-cost return
to address missed cleaning.
We arrange a return to correct missed cleaning, with no additional travel fee.
or
A cleaning refund
of up to 50%
You choose the refund amount, up to 50% of that completed cleaning’s charge. The original travel fee is excluded.
For regular clients only.
Report concerns within 24 hours after cleaning ends, including weekends. Beginning with your fifth cleaning through iMaids, after four completed and paid visits, you may choose a refund of up to 50% of that visit’s cleaning charge instead of a return. The original travel fee is excluded. Changing Housekeepers does not reset eligibility.